Compliance

21 articles

100 points of ID

100 points of ID Checklist Below is an extensive list of ID reflective of National Police Check requirements. Two forms of ID will need to be collected with one Primary document being photographic. I…

Updated by Caroline Pollard

AML/CTF Policy

AML/CTF Policy. (click to download PDF)

Updated by Caroline Pollard

Administrative Staff Guidelines

Administrative Staff Guidelines People that engage in credit activities require an Australian Credit Licence or an authorisation from a licensee. This includes credit providers and lessors, and other…

Updated by Caroline Pollard

Advertising Guidelines

Advertising Guidelines. (Click to download PDF) MLB Marketing and Advertising Guidelines. (Click to download PDF)

Updated by Caroline Pollard

Audit Checklists

Audit Checklist Client File Checklist Audits and Addressing corrective actions

Updated by Caroline Pollard

Best Interest Duty Guidelines

BID Guidance (RG 273) (click to download PDF) MLB BID Quick Reference Guide (click link to download PDF)

Updated by Caroline Pollard

Commentary Guidelines

This guide will assist with the types of information which could be included in the Client Needs Analysis / Fact Find under Needs and Objectives and Preliminary Assessment / Credit Proposal document…

Updated by Caroline Pollard

Competent Assessment of Loan Files

Credit Guide and Privacy:. Completed, signed and dated copy of the MLB Credit Guide and Privacy Disclosure Statement document. The Credit Guide must be provided before you provide any credit assistan…

Updated by Todd Disney

Compliance Document Quick Guide

Compliance Document Quick Guide

Updated by Caroline Pollard

Credit Proposal & Preliminary Assessment Commentary Guidelines

CPDD Commentary Guidelines This guide is to assist Brokers with the key areas or topics to help populate Compliance commentary in the Preliminary Assessment and Credit Proposal document. This include…

Updated by Caroline Pollard

Credit Quote Completion Guidelines

Credit Quote Completion Guidelines The Credit Quote is only required where the broker has elected to charge the client(s) a fee. The fee(s) can only be for credit services provided. For any fees char…

Updated by Caroline Pollard

Deposit Bonds

Deposit Bonds Compliance. Best Interests Duty (BID) Even for deposit bonds, brokers must: Act in the best interests of the client , not the provider. Clearly document why a deposit bond is suitable f…

Updated by Caroline Pollard

Lists of tasks for each loan stage in Chief

Enquiry. Tasks : 1. Create new Lead in Chief 2. Schedule Meeting 3. Send meeting confirmation email and send link to client portal & bankstatements link 4. Add Referral Connection if applicable 5. Ri…

Updated by Todd Disney

MLB Member Handbook

MLB Member Handbook - this outlines our guidelines and your obligations as a member/broker of My Local Broker (click link to download)

Updated by Caroline Pollard

NCCP - Loan Processing / Support Staff

What does the NCCP say about who can have financial discussions with a client?. Under the NCCP, the following information is clearly set out regarding which people are authorised to have financial di…

Updated by Caroline Pollard

Reverse Mortgage Guidance

MLB Reverse Mortgage Guide This guide will assist you when considering assisting a client obtain a reverse mortgage. Clients over the age of 60 who may be asset rich but cashflow poor and own their o…

Updated by Caroline Pollard

Risk Protection

Risk Protection Guidelines (Click to download.PDF)

Updated by Caroline Pollard

Specific Product Commentary Guidelines

This guide will assist with considering the types of information which should be included for specific product / transaction types in your Client Needs Analysis / Fact Find under Needs and Objectives…

Updated by Caroline Pollard

Understanding Comprehensive Credit Reports

Understanding Comprehensive Credit Reports (click to download PDF)

Updated by Caroline Pollard

Verification of income and employment

RED FLAGS - What to look out for. Verification of income and employment The requirement for Licensees to take reasonable steps to verify information that is obtained about a clients’ financial situat…

Updated by Caroline Pollard

Website Compliance Checklist

This checklist provides guidance to ensure your website is compliant with the NCCP Act, ASIC RG234 and Licensee requirements. Website Compliance Checklist

Updated by Caroline Pollard